How to Write a Satisfaction Survey for Kids

Whether you are inquiring about a summer camp experience or a recent video game system purchase, getting feedback directly from your kids and other kids is a helpful way to plan for next season, make necessary changes, or discover what you are doing right in your company. A satisfied customer is a loyal customer, and faithful customers can be a business̵7; best marketing strategy. Discovering what children think and connecting with them on their level will help you serve them better in the long run.

Instructions

    • 1

      Design the satisfaction survey so it appeals to kids. Write an introduction that includes your company name and explains why you are asking the child to take the survey. State that the survey will remain anonymous. Write how long it will take to complete the questionnaire. Use bright colors, animation and hip music to make the survey more attractive to kids.

    • 2

      Offer a reward or prize for completing the survey. Consider giving away free items from your company like T-shirts and mugs, or tickets to a children̵7;s museum or amusement park. Create some excitement for the potential survey-taker to dive into your survey.

    • 3

      Explain how to take the survey. Show a brief video clip -- or write a short paragraph -- on how to select the desired answer and then move on to the next question using the arrow keys. Define any words that a child may not understand. Write separate satisfaction surveys for different age groups, such as one for 9- to 10-year-olds and another for 11- to 16-year-old kids, suggests LSE Media and Communications.

    • 4

      Begin the survey with basic information questions. Ask the responder̵7;s age, sex and when he purchased the item, visited your store or stayed at your camp. Continue with pertinent satisfaction questions such as, ̶0;Were you pleased with the customer service?̶1; or ̶0;Do you think the item is priced fairly compared to similar items?̶1; Ask, ̶0;Would you buy from us or use our services again in the future?̶1;

    • 5

      Leave a space at the end of your survey for kids to fill in any extra information they would like to add. Write, ̶0;Please write any additional comments that you may have in the space below. Let us know how we can make improvements for you.̶1; Thank the child for his time and remind him that his prize is on the way.

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